Privacy policy

Last Updated: June 16, 2026

Hpeleond operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Hpeleond is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, billing address, shipping address, phone number, and email address.
  • Financial information including payment card information, payment confirmations, transaction details, and other payment-related information.
  • Account information including usernames, passwords, preferences, and account settings.
  • Transaction information including purchases, returns, exchanges, cancellations, wishlists, shopping carts, and order history.
  • Communications with us, including customer support inquiries and correspondence.
  • Device information including browser type, IP address, device identifiers, and network information.
  • Usage information regarding your interactions with the Services and website.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, place an order, subscribe to communications, or contact us.
  • Automatically through cookies, pixels, and similar technologies when you use the Services.
  • From service providers who process information on our behalf.
  • From business partners, marketing partners, and other third parties.

How We Use Your Personal Information

Provide, Tailor, and Improve the Services

We use your personal information to:

  • Process orders and payments.
  • Fulfill purchases and provide shipping services.
  • Manage customer accounts.
  • Facilitate returns and exchanges.
  • Provide customer support.
  • Improve website functionality and user experience.
  • Personalize product recommendations and shopping experiences.

Marketing and Advertising

We may use your information to:

  • Send promotional emails and marketing communications.
  • Display advertisements and promotional content.
  • Improve advertising effectiveness and customer engagement.

Security and Fraud Prevention

We use personal information to:

  • Protect against fraud and unauthorized transactions.
  • Verify customer identity when necessary.
  • Maintain the security of our website and services.
  • Investigate suspicious or unlawful activity.

Communicating With You

We may contact you regarding:

  • Order confirmations and updates.
  • Customer service inquiries.
  • Account-related notifications.
  • Policy updates and important service announcements.

Legal Reasons

We may process personal information to:

  • Comply with applicable laws and regulations.
  • Respond to lawful requests from government authorities.
  • Enforce our policies, agreements, and legal rights.

How We Disclose Personal Information

We may disclose personal information under the following circumstances:

  • With Shopify and service providers that support payment processing, order fulfillment, hosting, analytics, customer support, and shipping services.
  • With business and marketing partners for advertising and promotional activities.
  • With third parties when you direct us to share information, such as shipping carriers.
  • Within our corporate structure and affiliated entities.
  • In connection with legal requirements, business transactions, mergers, acquisitions, or asset transfers.

Relationship with Shopify

Our Services are hosted by Shopify. Shopify may collect and process personal information to provide, improve, and secure the Services. Information you submit may be transmitted to Shopify and its partners, including entities located outside your country of residence.

To learn more about Shopify's privacy practices, please visit:

Shopify Consumer Privacy Policy

Third-Party Websites and Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of external websites. We encourage you to review their privacy policies before providing any personal information.

Children's Data

The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

Security and Retention of Information

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure.

We retain personal information only for as long as necessary to:

  • Provide the Services.
  • Fulfill legal obligations.
  • Resolve disputes.
  • Enforce agreements and policies.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • Right to Access.
  • Right to Correct.
  • Right to Delete.
  • Right to Data Portability.
  • Right to Restrict Processing.
  • Right to Object to Processing.
  • Right to Withdraw Consent where processing is based on consent.
  • Right to Opt Out of Certain Advertising Activities.

You may exercise applicable rights by contacting us using the information provided below.

Managing Marketing Communications

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our emails. Even if you opt out of marketing communications, we may continue to send transactional and service-related messages.

Complaints

If you have concerns regarding our privacy practices, please contact us. Depending on your jurisdiction, you may also have the right to file a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred to, stored, and processed in countries outside your country of residence. Where required by law, we implement appropriate safeguards for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page together with a revised "Last Updated" date.

Contact Information

If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise your privacy rights, please contact us using the information below:

Store Name: Hpeleond

Legal Representative: SHENANDOAH REVELLO

Email: admin@hpeleond.shop

Phone: +1 9705172949

Business Address: 63 S 22nd Ave, Brighton, CO 80601, United States